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Privacy Policy

Privacy Policy for BridgeSkill Academy

Effective Date: 02/01/2026

Introduction

BridgeSkill Academy (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website, bridge-skill-academy.com, and its associated services. Please read this policy carefully to understand how we handle your personal data.

BridgeSkill Academy is operated by an individual trading under the name ‘BridgeSkill

Academy’ in the United Kingdom, and operates as an independent online education provider.

We are the data controller of your personal data and are responsible for ensuring that your information is processed in compliance with applicable data protection laws.

Personal data is processed in accordance with this Privacy Policy.

1.  Information We Collect

We collect the following types of personal data when you use our website:

1.1.  Personal Identification Data

    • Full name
    • Email address
    • Account login credentials (passwords, stored securely with hashing)

1.2.  Account and Course Data

    • User account details (e.g., username, course progress)
    • Course enrollments and completion status
    • Certificate issuance status

1.3.  Payment and Transaction Data

    • Payment status and transaction references
    • Billing details (processed securely through third-party payment providers like Stripe)

    • We do not store full card details

1.4.  Communication Data

  • Messages and support-related correspondence sent via WhatsApp or email

1.5.  Technical and Usage Data

  • IP address
  • Device and browser type
  • Log data related to site usage, security, and performance

1.6.  Cookie and Analytics Data

  • Session cookies for authentication and session management
  • Analytics data (e.g., page views, interactions) for performance monitoring and improvement

2.  How We Use Your Information

We use the collected information for the following purposes:

    • Account management: To create, maintain, and manage your account.
    • Course delivery: To deliver courses, track progress, and issue certificates.
    • Customer support: To respond to your inquiries and provide assistance.
    • Transaction processing: To process payments and issue receipts for course purchases.
    • Marketing and communication: To send updates, newsletters, and promotional materials (if you opt-in).
    • Improvement of our services: To analyze site usage and improve user experience.

3.  How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal data, including:

    • Encryption: Secure encryption for sensitive data transmission (e.g., payment information).
    • Secure storage: Passwords are stored in a hashed format to protect user login credentials.
    • Access control: Only authorized personnel have access to personal data.

4.  Sharing Your Information

We may share your personal data with third parties in the following situations:

4.1.  Third-party Service Providers

    • We may share your data with trusted third-party service providers (e.g., payment processors like Stripe) to facilitate our services including WhatsApp (Meta Platforms Inc.) for communication and customer support purposes.

4.2.  Legal Compliance

    • We may disclose your information if required by law, such as in response to a subpoena or court order.

4.3.  Business Transfers

    • In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction.

5.  Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

    • Access: You have the right to request copies of your personal data.
    • Correction: You have the right to request that we correct any inaccurate or incomplete information.
    • Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
    • Objection: You have the right to object to the processing of your data under certain circumstances.
    • Restriction of processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
    • Data portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
    • Withdrawal of consent: You have the right to withdraw your consent at any time, where we rely on your consent to process your data.
    • Right to lodge a complaint with the UK ICO: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights under the data protection laws have been violated.

To exercise these rights, please contact us at info@bridge-skill-academy.com. 

6.  Legal Basis for Data Processing

BridgeSkill Academy processes personal data based on the following lawful grounds:

    • Contractual necessity: For accounts, courses, and payments (processing your data is required to fulfill the terms of the contract you have with us).
    • Consent: For marketing and optional cookies (you provide consent for these activities, and you can withdraw consent at any time).
    • Legal obligations: For tax, accounting, and compliance purposes.
    • Legitimate interests: For security, fraud prevention, and ensuring the integrity of our services.

We only send marketing communications where explicit opt-in consent has been provided. This is aligned with our Cookie Policy, where users have the option to provide consent for marketing communications and can withdraw consent at any time.

7.  International Data Transfers

Your personal data may be transferred outside the UK/EU, for example, via third-party services like Stripe for payment processing or communication tools. We use appropriate safeguards, including standard contractual clauses or equivalent legal mechanisms, to ensure that your data is protected when transferred internationally.

8.  Cookies Policy

We use cookies to enhance the user experience and analyze website traffic. Cookies are small text files placed on your device that enable us to remember certain information.

Please refer to our Cookie Policy for detailed information on how we use cookies and how to manage your cookie preferences.

9.  Data Retention

We retain your personal data for the following indicative periods:

    • Account data: Retained as long as the user maintains an active account.
    • Transaction data: Retained for 7 years for tax and accounting purposes.
    • Marketing data: Retained for up to 24 months, or until consent is withdrawn.

Retention periods may be extended where required by applicable law or regulatory obligations.

10.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly for any updates.

11.  Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: info@bridge-skill-academy.com